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Engine Parts Frequently Asked Questions
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Head Gasket
A head gasket is a crucial component in an internal combustion engine that seals the cylinder head to the engine block.
Cylinder Head
The cylinder head is a critical component of an internal combustion engine, sitting atop the engine block and forming the top of the combustion chamber.
Piston Rings
Piston rings are crucial components in internal combustion engines, serving several important functions:Sealing,Oil Control,Heat Transfer,Support.
Q:What kind of products can you supply?
We can supply Cummins China genuine products. i includes Cummins diesel engine, Cummins engine spare parts and Cummins dieselgenerator set The Cummins china engine models include B, C, ISDe, L, M11, QSM11, ISF2.8/3.8, NTA855, KTA19 and KTA38 serialengine of marine, construction, generator set and vehicle application and genuine engine parts for these engine model.
Q:How is the quality of your Cummins products?
The quality of our Cummins products is guaranteed. As all our Cummins diesel engine and engine parts are are from Cummins China factory including the DCEC, CCEC, FOTON Cummins and XlAN Cummins. So the quality is standard guaranteed.
Q:lf we build long and friendly business, can we enjoy some discount?
EB can quarantee that your company will enjoy good discount in the near future when we continue our friendly business!
Q:Do you provide expedited delivery service for urgently needed parts?
Yes, for urgently needed parts, we can arrange expedited delivery service to ensure that the parts are delivered to you as soon as possible.
Q:Can I apply for a credit line for my company account?
Yes. We provide credit account services for long-term customers. You can contact our financial team to understand the application process and conditions.
Q:How about your delivery time?
For the Cummins engine parts, our usual delivery time is 3-7 days after receiving payment. While for the Cummins diesel engine andgenerator set, the delivery time wil within 30 days. For the Cummins marine engine and generator set, it wil be diferent. For it isdetermined by the Cummins China factory.
Q:How are your service!
If you have any questions or inguiry, welcome to contact us freely by sending mail or online communication.
Q:What should I do if the parts I received are faulty?
If you encounter any problems, please contact our customer service team immediately and we will provide you with return, exchange or repair services to ensure your satisfaction.
Q:Can you provide the large inventory of parts I need?
We have sufficient inventory to meet the needs of large-volume orders. If special parts are required, we can also customize the purchase according to your needs.
How to track my order?
Once your order is shipped, we will provide a tracking number, and you can track the delivery status of your order online at any time to ensure that the goods are received in time.
